Refund Policy

Overview

Easereload Hub values our customers and we want you to be fully satisfied with our products. As such, we offer a conditional 100% money-back guarantee on all Easereload Hub products if and only if the product is not yet successful or delivered.


Please note that 100% money-back guarantee on our refund policy is not intended for wallet funding transactions, as if you mistakenly send money to your wallet and you want refund, 10% of the money will be held in your wallet and only 90% of the money will be refunded back to the bank the money was sent from, this is to avoid you making such mistake again.


Please make sure to confirm the transaction you want to do carefully to be sure before you proceed, as delivered transactions can not be reversed and refunded. If you have any questions, our customer support team is available to assist you.


Please note that transfer of fund to another user on our platform can not be refunded if the receiver has already used the fund.


Refund is processed within 24hrs. Please note that the company reserves the right to decline refund requests that are determined to be an abuse of our refund policy, and chargeback attempts in violation of this policy will be disputed.


Please also note that our refund policy is void in cases of illegal or fraudulent activity. All Easereload Hub product abide to the laws of the government, and we reserve the right to notify appropriate parties in cases of fraud.


This refund policy, which is posted on our website, is the only valid refund policy that will be recognized. Please review it carefully prior to making a transaction.


Need help?

Contact us at support@easereload.com for questions related to refunds and returns.


EASERELOAD HUB


No38 street A, by angle 90, T- junction Phase 1, Gwagwalada Abuja.